Estimated dispatch dates
Our estimated dispatch dates are based on manufacturers’ latest stock lead time data and are updated daily. However, please note that under certain circumstances, such as large quantity orders or unforeseen seasonal demand, we may need to check with our manufacturers for an up-to-date lead time in these cases.
Fast delivery
Items are usually dispatched the same day, providing the items being ordered are in stock and the order is placed by 2:00pm.For out-of-stock items, these will be shipped 5-7 business days after purchase unless the manufacturer updates a different delivery time, in which case, the buyer will be informed.
Every item is fully insured against loss or damage so we can guarantee the safe arrival of your order.
Handling and carriage charges
In the unlikely event that your order incurs in additional carriage charges, you will be contacted by our Customer Service Team at the point your order is being processed.
International delivery charges
We delivery worldwide, if you have a question, please call us on +1(305)359.6606
Important – All international shipments are sent using Incoterms® 2020 DAP. Any local taxes/duty are the responsibility of the receiver.
Order tracking
JP smart sends the tracking number once the order has been dispatched. Any doubt or question, contact our customer service departmentBy phone: +1 (305)359.6606
By email: cs@jpsmartllc.com